1. 6 Things Really Thoughtful Leaders Do
Thoughtful leaders are truly respected. Here are six traits that make them so admired.
2. Go Ahead: Ask Your Employees If They’re Happy
Taken as a whole, many small actions can strengthen someone’s foundation or they can tear them down. The Gallup survey suggests that there is more erosion than building of the human spirit happening in the American workplace. Be someone who builds others up rather than tears them down. Little things matter in a big way.
3. Can Intergenerational Mentorship Solve Your Company's Engagement Problems?
Mentorship isn't a one-way street. And it doesn't happen only from the top down. Learn this and you could see greater employee engagement and less turnover.
4. It’s What You Get, Not What You See
You need to be intentional about your brand. Your brand statement is a means for you to communicate within your company the core of what your customers will feel about your company.
5. Strategy Is Change
This year, use your strategic planning process the way the Lords of Strategy intended: To change the things you do so that you can change the results you achieve.
6. What Not To Do When Growing Your Company, From A CEO Who's Done Just That
Don't rush the hiring process, and four other top tips for growing the right way.
7. Why Taking Time Off Is Good for Your Brain
Research shows you'll do better work if you take more down time.
8. Accountability Means Never Having To Say “We’re Sorry”
"We're sorry" is a terrible thing to say to a frustrated customer. That is, unless you've already fixed the problem. Apologizing before you've fixed the problem, as we all know first hand, can get things going downhill fast. This is rapidly approaching common knowledge in the business world, so why do so many businesses still miss the mark in the moments that count?
9. Dealing with Team Members Who Derail Meetings
When someone derails a meeting, it’s easy to assume that they’re the problem and the solution is to rein them in—but your assumptions may also be off-track. For smoother meetings, try these techniques.
10. Looking For Growth In 2014? Here’s Step 1
You want to grow your business. You survived those first few harrowing years that most don’t, but you find yourself stuck in a rut. You did what ‘had to be done’ to survive and maybe grow a bit, but you start to see that your business has picked up some bad habits along the way.
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